Sophie in Slack — /sophie slash command, @mentions, and one-click install
shippedETA: May 2026
Caugia teams now use Sophie inside Slack: /sophie in any channel for ad-hoc GTM questions, @Sophie for threaded follow-ups, and a one-click "Add Sophie to Slack" install on every page of www.caugia.com. Anonymous mode for non-customers (10 questions per day), pipeline-aware unlimited once you link your Caugia workspace via /sophie connect.
Sophie voice — OpenAI gpt-4o-mini-tts realtime read-aloud
shippedETA: May 2026
Sophie now reads her answers out loud with OpenAI gpt-4o-mini-tts. Streamed audio, sub-2-second first byte, available wherever Sophie chat lives (workspace brain, marketing widget, DD demo pages). Six locales with native pronunciation tuned per language.
Sophie via email — sophie@caugia.com inbox-to-answer
shippedETA: May 2026
Send any GTM question to sophie@caugia.com and Sophie replies with a full operator-grade answer in your inbox within minutes. Same three-lock confidentiality, same canon, same pipeline awareness when sent from a workspace member address.
Three-lock confidentiality with continuous monitoring and rapid patch
shippedETA: May 2026
Sophie's confidentiality layer is continuously monitored. Verified leak incidents are auto-triaged, false positives filtered, and real leaks trigger an immediate scanner patch. Self-healing without operator intervention.
AI Answer Market (GEO/AEO) module live in production
shippedETA: May 2026
3925+ lines, weekly Sophie cron, tier-gated, EN/FR-native. See /intel/ai-answer-market on any paid workspace.
GRIP Framework v1 — 5 pillar articles published in 6 locales
shippedETA: May 2026
30 articles total (5 × 6 locales). Methodology + calibration + per-vertical lens + AI Answer Market + Sophie + Diagnostic-to-OS. Linked from /intelligence.html.
Persona × Vertical landing-page matrix
shippedETA: May 2026
42 pages: 7 personas (CEO/CRO/CFO/CMO/Investor/Consultant/Newcomer) × 6 locales. Persona CTAs deep-link into live OS workspace.
Sophie widget live on all marketing pages
shippedETA: May 2026
Floating chat bubble with three-lock confidentiality. 50 messages/day/IP rate limit. Lead capture after 3 turns.
Stripe canon complete — 4 currencies × all SKUs + 100% French B2B invoice compliance
shippedETA: May 2026
EUR/USD/GBP/PLN across Core, Full, GIR, DD, Sophie-turns. Auto-stamped legal footer (RCS/SIRET/TVA/L441-10/dir 2006-112/CGI 262 ter). Customer Portal wired in /workspace/<id>/settings. A4 PDF rendering.
DTC / Fintech / Professional Services assessments fully native in 6 locales
shippedETA: May 2026
265 questions × 4 verticals × 6 locales — 6360 native question-locale combinations across SaaS, DTC, Fintech, Professional Services. Native-speaker quality, not auto-translation.
Sophie self-improving helpdesk — 179 entries with autonomy loop
shippedETA: May 2026
Daily clustering cron drafts new entries from misses, Claude auto-drafts, admin approves to live without deploy. Embeddings search, locale cache, ask-a-human escalation. Public at /helpdesk in 6 locales.
Sophie knowledge graph v2 — wereldklasse seed
shippedETA: May 2026
92 new framework + paper + practitioner entries × 6 locales × 4 verticals. Per-vertical canon parity (Maister, McKinsey, SPI for ProfSvc; full DTC + Fintech depth alongside SaaS).
PLG self-serve topup flow
shippedETA: May 2026
Sophie turns top-up (+250 / +1000), DD €99 cap-reached modal, 5-pack bundle (pay-for-4), inline upgrade-to-Full. No mailto handoffs — everything reachable from the workspace.
Per-vertical scoring calibration
shippedETA: May 2026
PILLAR_TO_GRIP map per vertical, confidence bands on every score, full ASSESSMENT_METHODOLOGY + SIMULATOR_METHODOLOGY docs published.
Sophie helpdesk corpus — 25 canonical entries for security, GDPR, roadmap, references
shippedETA: May 2026
Direct seed to sophie_helpdesk_dynamic table. 10 security + 5 GDPR/privacy + 5 roadmap + 5 references. Sophie now retrieves canonical answers for prospect security questionnaires, SOC 2 status, DPA requests, sub-processor lookups, case-study policy. All entries reviewed against /security and /trust live content.
Sophie helpdesk embeddings + broken-link cleanup
shippedETA: May 2026
All 25 helpdesk_dynamic entries now have text-embedding-3-small vectors in caugia_knowledge, so Sophie retrieves via cosine similarity (not just ILIKE). Plus /legal/sub-processors broken-ref fixed across static corpus + DB. Verified via live widget-chat: nuanced prospect questions now pull correct canonical facts.
Live-updated roadmap — database-driven, one-click ship from /admin/roadmap or CLI
shippedETA: May 2026
The /roadmap page and Sophie's knowledge of it stay in lock-step. Status changes propagate within 60 seconds, no redeploy required.
Sophie helpdesk wave 2 — pricing / billing / connector / API / migration
shippedETA: May 2026
5 new canonical entries covering upgrade Core→Full, refund policy, Salesforce OAuth connector, API rate limits, and Clari migration positioning. Embedded + pre-warmed to 5 locales (25 translations). Sophie now answers 30 total prospect questions with cosine-similarity search against canonical text. Verified via live widget-chat on the Clari positioning question.
Sophie helpdesk wave 3 — onboarding / troubleshooting / partner / feature / sophie self
shippedETA: May 2026
5 new canonical entries: first-5-minutes onboarding flow, Sophie-not-responding troubleshooting, Caugia partner program, Core vs Full feature comparison, Sophie self-recommendation logic. Embedded + 25 translations. Helpdesk corpus now covers 14 of 15 categories with at least one entry. Total dynamic corpus: 35 entries × 6 locales = 210 retrievable surfaces.
Sophie canon eval — weekly automated regression test + admin page
shippedETA: May 2026
15 canonical prospect questions run weekly Sunday 06:00 UTC against /api/sophie/widget-chat. Results persist to sophie_canon_eval_runs. Quiet-by-default email alert only on regression (fail>0 or pass-count drops). /admin/sophie/canon-eval surfaces latest run + 10-run history + 'Run eval now' button. First seeded run: 15/15 PASS at 19:37 UTC.
Sophie discipline-sync: 19 helpdesk entries from parallel session brought to wereldklasse end-to-end
shippedETA: May 2026
Cross-session pickup: 19 entries from the parallel Sophie+Slack session (partner programme + multi-channel + GIR/DD/topups/assessment) lacked the pipeline discipline. Closed the gap: 19 pushed to caugia_knowledge, 19 embeddings, 100 translations pre-warmed (incl. stale become-caugia-partner cache re-warm), +10 canon-eval cases (15 → 25 total). Bonus catch: regex leak-scanner was redacting sophie@caugia.com — added 4 canonical mailboxes (sophie/invoices/privacy/roadmap @caugia.com) to EMAIL_ALLOWLIST. Stockholm/Frankfurt drift verified zero across all parallel-session code.
SOC 2 Type I attestation
in progressETA: Q3 2026
Gap analysis closed Feb 2026. Control matrix maintained against AICPA TSC criteria. Observability live via sophie_turn_logs + decision_records. External auditor engagement scheduled.
Python + Go SDK publication on PyPI + Go module registry
in progressETA: June 2026
Source live at sdks/python and sdks/go in the repo (alpha, installable from git). Publication to PyPI + Go module registry after first 5 customers give SDK feedback.
Mobile app — iOS + Android
in progressETA: Q3 2026
Capacitor wrapper ready at mobile/capacitor.config.ts. App-store submission + push-notification wiring next.
First wave of published case studies
in progressETA: June 2026
Case-study mining cron is drafting; the bottleneck is customer approvals. No fake case studies — they land when they land. Wall at /references.
Clari + Gong native integrations with active sync
nextETA: Q3 2026
Native connectors built; production enablement opens with the first paying customer who requests them.
Zapier + MCP marketplace listings
nextETA: Q3 2026
Manifest endpoint + MCP server already exist. Submission + partner-review pending.
Sophie browser extension + free GRIP Score web scan
nextETA: Q4 2026
Chrome browser extension with side-panel chat (tier-gated: anon 10/day · Free 50/mo · Core 3,000 · Full 15,000 · Agency unlimited), one-click "Get GRIP Score" button on LinkedIn / Crunchbase company pages, and Salesforce / HubSpot record context-detection for paying customers. Plus a zero-install web companion at /grip-score for visitors who don't install the extension. Backend infrastructure and extension scaffold are built; launch is paused while we settle the pricing/cannibalisation question (free public-signal scan vs paid €2,495 GTM Intelligence Report). Chrome Web Store submission package and Caugia-branded icons are ready when we resume.
First benchmark cohort goes live
researchingETA: When 5+ peer workspaces share a segment
No seed data, no fake peers. Benchmarks unlock honestly once a real cohort exists.